Principal, Customer Executive



Customer Service
Mesa, AZ, USA
Posted on Monday, January 8, 2024

About Us:
eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road. eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields.

As a member of the Customer Success Organization, the Principal, Customer Executive will be responsible for managing the customer’s lifecycle journey, positioning him/herself as a partner and trusted advisor to the customer. The Principal will be the key point of contact for a named customer account, building robust relationships with executive leaders and key decision makers within the customer’s organization. S/he will be a product and relationship expert that is highly skilled at navigating complex organization structures to ensure value is created, measured, and known within the customer organization.

About You:

You are passionate about Healthcare and HCIT and desire to focus on helping organizations evolve their Virtual Care strategy to ensure financial outcomes, to enhance patient and provider experience, and to improve quality outcomes.

You thrive in a highly-collaborative environment and are motivated by working with other high-performers.

You find creative ways to engage with customers, build relationships, and influence the organizational process.

You’re dedicated to professional development and personal growth.