Technical Project Manager
Galileo Financial Technologies
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Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.
The role:
In this position, you will work in a high-impact role driving client implementations, coordinating with business units, product divisions, and cross-functional teams both internal and external to Galileo. You will be responsible for defining, communicating, and executing projects of a technical nature. The ideal candidate is driven, organized, and has the ability to communicate effectively with both technical and non-technical stakeholders. You’ll play the critical role of steering and prioritizing the efforts of internal and external product teams to drive the client to a successful market launch while managing technical and business risk.
What you’ll do:
- Manage complex interdependencies across multiple, cross-functional parties to build and launch client programs while demonstrating excellence in client service
- Provide planning and advisory guidance on implementations to both the client community and internal teams
- Review status of projects, set deadlines, manage schedules, and prepare status reports
- Influence remote teams on best practices and prioritization during the program and software development lifecycles
- Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives
- Work directly with APIs, review logs, and troubleshoot technical issues
- Collaborate with internal project staff resources to execute project plans
- Participate in evaluating existing systems and business functions
- Gather, communicate, and prioritize both business and technical requirements for new projects to fulfill client needs
- Balance project planning, execution, risk, issue mitigation, and escalation to management as appropriate
- Participate and develop new processes that align closely with company and department OKRs while onboarding new projects and opportunities.
What you’ll need:
- BS in Information Systems, Information Technology, Business, related field, or equivalent experience
- Excellent organization skills, ability to communicate with multiple teams, and ability to apply critical thinking to problem solve custom solutions
- Experience with APIs, cloud networking, tools to test/troubleshoot API issues, and software development lifecycle
- 4+ years of IT Project Management experience preferred
- You know how to build an effective project plan that takes into account technical details, internal and external dependencies, shared resources, and risks.
- Ability to earn trust, build and maintain positive and professional relationships, and contribute to a culture of inclusion
- Vendor Relation experience, preferably in the credit and debit card space