The Job:

The Professional Services Consultant participates in consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Assists aligned Project Manager with organizing and controlling tasks within the work plan.

What you will be doing:

• Interact with members of cross-functional teams.
• Identify issues and risks and reports to Project Manager with suggested direction.
• Ensure that project deliverables are completed on time and anticipate issues or conditions that may impact the original estimate or project budget.
• Meet utilizations targets and complete project deliverables on time.
• Demonstrate a high level of functional knowledge on the modules associated with their respective certification track.

What you will likely bring:

• Ability to meet utilizations targets and complete project deliverables on time.
• Ability to perform work plans, identify resource requirements, establish priorities for available resources, and monitor the performance of project tasks
• Customer centric, results oriented, self-starter, and able to work independently
• Strong English listening, verbal and written communication skills, including virtual presentations
• Strong organizational, project management and time management skills
• Demonstrated knowledge of manufacturing, supply chain, and/or manufacturing accounting concepts
• Ability to travel up to 15-20%

What could set you apart:

• Solid experience with training and/or teaching others
• 3 years of experience with consulting, business application training, or customer support in a relevant software industry
• A genuine passion for delighting customers
• 2+ years consulting experience preferred
• Ongoing technical certifications to keep up with industry
• Enterprise Content Management (ECM) experience
• Knowledge of Epicor enterprise applications
• ERP software experience
• Document/data capture experience