Finance Operations Representative
Grow
Accounting & Finance, Operations
Monterrey, Nuevo Leon, Mexico
Posted on Friday, April 19, 2024
The Job:
The Finance Ops Coordinator is responsible for supporting the business process execution in the Finance Operations group. Also, will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.
What you will be doing:
- Entering invoices, entering sales or support contracts, or setting up projects in the IT system of
record.
- Learning how to execute simple audits of such documents and ensuring the ERP system properly
reflects the agreement with the customer.
- Process contract, project account changes, cancellations, and contract migrations between customers or due to legal changes.
- Research account inquiries, such as billing, credits or contract/project adjustments.
- Respond to and resolve customer billing questions through research, interdepartmental
communications, and analysis.
- Audit billing data prior to billing.
- Upgrade Mappings and Contract Setup.
You bring (most) of this!:
- Good English written and verbal communication skills
- Proficient in MS Office and computer systems
- Demonstrates excellent customer service
- 1+ years applicable experience and demonstrated success/knowledge
- High School Diploma or Associate degree or a related field of study preferred