What you will be doing:

This position reviews outstanding bills, contacts Epicor clients, and works with them on resolving delinquent accounts. The ideal candidate will have strong customer service and phone skills, with a background in collections or accounting.

What you will likely bring:

• Meet or exceed monthly forecast collections targets for assigned regions.
• Communicate with customers and document disputes following ESC Policies and Procedures.
• Collaborate with management to mitigate financial risks and improve forecast goals.
• Maintain customer accounts, reduce outstanding balances, and prepare accounts for collections.

What could set you apart:

• Knowledge and Skills Required
• Effective verbal and written communication skills
• Responsive to internal and external customers

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.