Finance Operations Coordinator



Accounting & Finance, Operations
Monterrey, Nuevo Leon, Mexico
Posted on Tuesday, May 14, 2024

The Finance Ops Coordinator is responsible for supporting the business process execution in the Finance Operations group. Also, will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.

What you will be doing:

  • Entering invoices, entering sales or support contracts, or setting up projects in the IT system of record.
  • Learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer.
  • Make discrete updates to accounts, projects, contracts, terms based on specific instructions
  • Process contract, project, and account changes and cancellations.
  • Process contract migrations between customers or due to legal changes.
  • Research account inquiries, such as billing, credits or contract/project adjustments.
  • Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
  • Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis.
  • Audit billing data prior to billing.
  • Upgrade Mappings and Contract Setup.
  • Ensure entitlements are setup correctly for support.

You bring (most) of this!:

  • Demonstrated ability to work both independently and within a team
  • Good written and verbal communication skills
  • Proficient in MS Office and computer systems
  • Demonstrates excellent customer service
  • 1+ years applicable experience and demonstrated success/knowledge
  • High School Diploma or Associate degree or a related field of study preferred