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Finance Operations Coordinator

Grow

Grow

Accounting & Finance, Operations
Monterrey, Nuevo Leon, Mexico
Posted 6+ months ago

The Finance Ops Coordinator is responsible for supporting the business process execution in the Finance Operations group. Also, will manage specific tasks within the quote-to-cash business process and is responsible for diligent and correct execution of step-by-step instructions.

What you will be doing:

  • Entering invoices, entering sales or support contracts, or setting up projects in the IT system of record.
  • Learning how to execute simple audits of such documents and ensuring the ERP system properly reflects the agreement with the customer.
  • Make discrete updates to accounts, projects, contracts, terms based on specific instructions
  • Process contract, project, and account changes and cancellations.
  • Process contract migrations between customers or due to legal changes.
  • Research account inquiries, such as billing, credits or contract/project adjustments.
  • Process manual adjustments, ensuring proper approvals are in place, while validating correct accounting rules are followed.
  • Respond to and resolve customer billing questions through research, interdepartmental communications, and analysis.
  • Audit billing data prior to billing.
  • Upgrade Mappings and Contract Setup.
  • Ensure entitlements are setup correctly for support.

You bring (most) of this!:

  • Demonstrated ability to work both independently and within a team
  • Good written and verbal communication skills
  • Proficient in MS Office and computer systems
  • Demonstrates excellent customer service
  • 1+ years applicable experience and demonstrated success/knowledge
  • High School Diploma or Associate degree or a related field of study preferred