Business Development Representative (Tagalog speaking)



Sales & Business Development
Kuala Lumpur, Malaysia
Posted on Tuesday, June 18, 2024

General information

Office (s)
Kuala Lumpur, MYS
Date Published
Tuesday, June 18, 2024
Job ID
Lee, Pui Yee

Description & Requirements

The Job:

The Business Development Representative, builds relationships, generates and cultivates leads and sets on-site appointments for outside Sales Team. Responsible for attaining a quota on a monthly, quarterly and annual basis. We seek applicants with a strong work ethic, a bottom-line focus and the desire to grow company revenue to support Philippines and Australia & New Zealand (ANZ) market growth objectives.

Job Responsibilities:

  • Responds to ‘warm’ inquiries to understand interest in our products via phone and email, social media, etc. ‘Warm’ is defined a prospect who has responded to a marketing campaign.
  • Cultivates net new mid-sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).
  • Engages with mid-sized and large prospects and builds relationships with relevant roles (C-Level).
  • Assists sales counterpart by building pipeline, delivering qualifying leads and cultivating new prospects to enable them to achieve the company’s revenue objectives.
  • Achieves and exceeds daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals.
  • Demonstrates leadership capabilities, strong business acumen, and ability to collaborate.
  • Conducts market research to be followed up by the Territory Managers in the field.
  • Continuously learns our applications/value proposition/differentiation in order to enhance conversations.
  • Responsible for entering data into our customer relationship management software.

Knowledge, Skills and Abilities:

  • Excellent phone voice, manner, written, and verbal communications skills required.
  • Ability to field questions from prospects and customers about the company, products, services, implementation.
  • Have proven leadership experience and a desire to move into future leadership roles.
  • Telephone sales experience, or solution selling experience preferably in the software industry.
  • Prior experience or demonstrated capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages.
  • Held individual quota goals and a proven track record preferred.


  • Bachelor's degree preferred.
  • Tagalog language proficiency required.
  • 2 years or more of customer service, call center or inside sales experience.
  • 2 years or more of experience in related industry (manufacturing, distribution, retail, lumber, auto).
  • Experience in ERP is a plus.

The Marketing Team

A Marketing career at Epicor can provide you with the opportunity to tackle new challenges in a variety of focus areas. Our department specializes in qualified lead generation, creative brand marketing, website performance enhancement, digital marketing, communications and public relations, events, and so much more. We’re looking for standout talent to grow with the Epicor team.

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.