**The displayed salary range may vary based on but not limited to skills, experience, and location.

Professional Services Project Manager | CPQ

The Project Manager is responsible for leading the implementation of Epicor CPQ projects from contract signing to delivery from scope of work through timelines. You will act as the main point of contact between the client and Epicor’s team ensuring exceptional communication, setting expectations and constant communication.

What You Will Be Doing:

• Document the scope for Epicor CPQ projects for customers.
• Manage deliverables, meetings, and progress completion for configurator projects.
• Act as a main point of contact for the customer during the configurator implementation process.
• Ensure that the project team and customers adhere to project schedule.
• Document and manage project scope changes, communicate revised project schedules and facilitate change orders for customer approval.
• Keep the leadership team informed on project status such as: identifying risks, tests, costs, issues, and performance to established targets on a regular basis.
• Monitor business and technical issues to establish what is currently being done and identify potential improvements.
• Manage project closure reporting to ensure orders are closed in a timely manner.
• Create and maintain comprehensive project documentation.
• Provide occasional technical support and customer service to end-users via telephone, e-mail, and webinars.
• Telecommute with occasional meetings at our Austin office or customer sites in the US and Europe
• Other duties as assigned.

What You Will Likely Bring:

• Ability to work independently while being self-driven, and meeting multiple deadlines
• Customer-facing experience
• Strong communication skills both written and verbal
• Familiarity with Enterprise Software (e.g. ERP, CRM, CAD, PDM, etc.)
• Familiar with remote work environments and capable of working in a virtual office environment
• Familiarity working with clients of all sizes
• Strong team player
• Thrives in a multitasking environment and can adjust priorities on-the-fly
• Self-starter that will take initiative
• Eager to learn, adapt/perfect your work; you seek out help and put it to good use
• Exceptional customer relations and communication skills
• Overnight travel of up to 25%

What Could Set You Apart:

• 2+ years of software project management experience and demonstrated success/knowledge
• Bachelor’s degree (or equivalent experience)
• PMP Certification is a plus
• Experience with both Waterfall and Agile methodologies
• Experience working at or with manufacturing companies

The Professional Services Team

Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it’s important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you!

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

At Epicor, we care about your health and financial wellness, as well as your work-life balance. That’s why we offer comprehensive benefit offerings including medical coverages, dental, and vision, as well as other wellness programs. In addition, we offer a 401(k) match, HSA and FSA plans, a student debt program, a wide variety of insurance coverages, and voluntary benefits to achieve financial wellness. We also value your work-life balance and offer flexible time off, paid holidays, and paid maternity and parental leave. Please note that this is for information purposes only and provides a summary of Epicor's benefit offering.