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Solution Engineer, Sr (Pre-sales)

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Sales & Business Development
Kuala Lumpur, Malaysia
Posted on Dec 17, 2024

As a Sr Solution Engineer at Epicor, you are part of the Sales team and will use your experience to provide assistance to the sales force (direct and channel) offering in-depth knowledge of the technical and functional capabilities of the solution to potential prospects. You will present and communicate at all levels of personnel and eloquently position Epicor and its values to prospects in the sales cycle.

What you will be doing:

  • Act as a technical and functional resource in the sales process during engagement with prospects/customers.

  • Liaise with Product Managers to discuss potential product development, provide input to new product development, and receive output from product development.

  • Provide business expertise in processes such as manufacturing, accounting, and workflow analysis, and prepare for and conduct demos along with the Sales team.

  • Collaborate and share knowledge and expertise within the BSG Community, and work with Channel Enablement in enabling partners’ Solution Engineers in selling Epicor.

  • Respond to RFIs and RFPs on Epicor and related products.

  • Travel 20% to 50% within the region.

What you will likely bring:

  • Minimum of 8+ years of experience of presales within the ERP industry or equivalent operational ERP experience.

  • Background of success in supporting both direct and channel sales, with documented experience of giving customer presentations and/or demonstrations.

  • Experience in the manufacturing, distribution, or finance industry with primary focus on Manufacturing.

  • Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, NetSuite or other ERP companies or Value Added Resellers (VARs).

What could set you apart:

  • 8+ years applicable experience and demonstrated success and/or knowledge.

  • High school diploma; Bachelor’s degree preferred.

  • Fluency in English is essential and capability to communicate in other languages is an advantage.

#LI-AP1 #LI-HYBRID

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.


Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Recruiter:

Amy Lee