Sales Operations Specialist
Grow
The Sales Operations Specialist is responsible for providing sales related support to both customers and other sales teams. Understands sales strategies and internal processes to assist customers and the sales team's strategic focus on the sales cycle.
What you will be doing:
Thoroughly review sales applications to ensure accuracy and completeness before submission to underwriting.
Assist in data entry to be able to provide information to the customers to ensure customer satisfaction
Research and respond to inquiries regarding sales orders and responds to both employee's and customer's inquiries
Update Salesforce.com on all customer related activities and opportunities associated with assigned quotes
Understand current sales strategies, internal processes and departments involvement in the sales and support to customers
Support the CAM sales team in their sales efforts to meet AOP
What you will bring:
Excellent customer service skills
Demonstrated ability to help solve problems and handle customers in a professional matter
Outlook experience required
Salesforce.com experience preferred
Excellent oral and written communication skills
Ability to interact with employees, customers and third parties in a professional matter
Detail oriented, motivates and ability to take initiative to improve customer experience
2+ years applicable experience
#LI-EG1 #LI-HYBRID
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Elizabeth Garcia