As the Director of Product Management for Global Compliance, you will lead the development and execution of a robust, scalable compliance strategy across Epicor’s product portfolio.

You’ll be instrumental in ensuring our products adhere to the highest global standards in quality, security, and regulatory compliance.

Managing a dedicated global team for compliance and country-specific functionality, you will foster a culture of accountability and continuous improvement, guiding your team in implementing and refining compliance policies, strategies, and best practices.

Working cross-functionally with teams in Product Management, Development, Legal, Sales, Marketing, and Customer Success, you will collaborate to create an integrated approach to compliance.

Additionally, you will design systems to proactively track regulatory changes, leveraging customer feedback to prioritize and enhance compliance initiatives that drive product excellence and enhance the customer experience.

What You’ll Do:

• Develop and implement a comprehensive global product compliance strategy, communicating the direction and priorities across core ERPs

• Oversee a team that leads the roadmap creation, prioritization, and delivery of compliance features or enhancements for Epicor’s international product portfolio

• Collaborate with cross-functional stakeholders to determine international growth goals, product compliance requirements necessary to meet corporate objectives, and provide regular progress updates

• Ensure successful product releases based on corporate priorities. Review product documentation, communications, and collateral

• Conduct compliance audits and assessments to ensure that Epicor products meet or exceed the expectations of customers, regulators, and auditors

• Communicate and educate internal and external audiences on Epicor’s compliance features, benefits, and value propositions

• Define and implement a scorecard of metrics to measure success to meet the established strategic direction

• Manage the investigation and resolution of compliance issues and incidents

• Leverage technology to drive process automation and innovation to increase operational efficiency

• Maintain up-to-date knowledge of relevant laws, regulations, and industry best practices

• Global travel up to 25%

Knowledge, Skills & Abilities:

• Advanced knowledge in Product Management and the ability to teach others

• Passion for and ability to understand customer needs

• Excellent strategic thinking and prioritization skills

• Excellent communication, cross-functional teamwork and influencing skills

• Experience owning a strategic P&L; collaborating with cross functional teams and driving growth goals and operational excellence

Qualifications:

• 10+ years progressive experience in product management, product compliance, or a related field

• 6+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types

• 5+ years of specialized/industry experience

• Bachelor’s degree in finance, law, business, computer science, or a related field, or equivalent work experience

• Experience implementing and maintaining successful product compliance programs leveraging direct and indirect strategies to meet objectives

• Deep understanding of the compliance challenges and opportunities facing ERP software customers in various markets and industries, such as manufacturing, distribution, building supply, and retail

• Strong knowledge of the compliance standards and regulations applicable to ERP software such as, GDPR, CCPA, SOC, ISO, PCI, HIPAA, ADA, FDA, etc.

• Proven track record of defining and delivering compliance solutions that meet customer needs and business objectives

• Experience managing the entire Product Life Cycle

• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders at all levels

• Strategic, analytical, and creative mindset, with the ability to balance competing priorities and manage multiple projects simultaneously

Skills that Will Set You Apart:

• MBA or advanced degree

• Management consulting experience

• Experience establishing partnerships and partner programs

• Familiarity with the latest technologies and trends in the ERP domain, such as SaaS, AI, DaaS, etc.

• Demonstrated ability to provide innovative and cost-effective solutions that align with customer requirements and business goals

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Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

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