About the Company

At Stance, we believe everything starts and ends with our people. Self-reliant in our attitude, and entrepreneurial in our ethos, we have grit, guts and gratitude. Stance is a culture that cannot be duplicated - where smart, ambitious, and positive people thrive.

In 2009, we took what was once a stagnant staple and transformed socks into one of the market's most exciting accessories. By unlocking the potential of a canvas too often overlooked, Stance ignited a cultural movement around the world that has attracted visionary artists, athletes and icons to embrace our positive message of individuality and creativity. In the years since, our canvas for self-expression has expanded from toe to head by way of underwear, apparel and headwear. Through innovative materials, superior comfort and artistic design that is the bedrock ethos of our brand, Stance can now be found in over 40 countries for anyone looking to defy convention. We are Stitched Different®.

About the Role

As a Stance Key Holder your mission is to provide an unmatched level of customer service. You will be an ambassador of the Stance brand and everything we stand for: creative expression, performance, and unyielding commitment to excellence. You will relentlessly strive to make each customers experience uncommonly rewarding.

About the Reporting Structure

This position reports directly to the Store Manager.

About the Responsibilities & Duties

• Keep people stoked on the Stance experience and build the bond between customers and our brand. This includes greeting, welcoming, and assisting customers
• Embrace and utilize brand, service, and product training, to solve customers needs by connecting them with the right product
• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build or maintain visual displays when necessary
• Drive towards a high level of brand and product expertise and serve as a product knowledge resource for customers and associates.
• Ensure daily restock is completed and all merchandising standards are maintained
• Ability to jump in with any team member, on any task, in order to maintain successful operation of the store
  
  

Experience and Requirements

• High school diploma
• 2+ Years of specialty retail experience preferred
• Self motivated with strong entrepreneurial skills
• Innate customer centric mindset and strong market-aware vision
• Creative and adaptable team player with a winning and positive attitude
• Ability and willingness to work weekends, evenings and holidays as needed
• Must be available to be scheduled a minimum of 3 days per week
• Must be available to work at least one weekend day

Benefits

• Paid Sick time
• Employee discount
• 401(k)