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","datePosted":"2022-04-27T11:44:20.150Z","validThrough":"2025-02-07","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"Vutility","description":"Vutility is a leading provider of scalable, edge-intelligent energy monitoring solutions designed for commercial and industrial environments. Their innovative products, such as the Hot Drop, enable real-time, granular energy data collection, allowing businesses to optimize energy consumption and improve operational efficiencies. With a focus on easy installation and non-intrusive design, Vutility's solutions are built for scalability, making them suitable for both single circuits and entire facilities. The company has gained traction with significant deployments across over 20 countries, collecting more than 2 billion energy data points, positioning itself as a key player in the IoT energy monitoring market.","numberOfEmployees":38,"address":[{"address":{"@type":"PostalAddress","addressLocality":"sandy, ut, usa"}}],"sameAs":"https://vutiliti.com","url":"https://vutiliti.com","logo":"https://cdn.getro.com/companies/11b870d3-88d2-5b56-a33a-2d375ea3a407","keywords":"Construction, Energy, Finance, Real Estate, Sustainability"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"sandy, ut, usa"}}}

Sales Support Engineer

Vutility

Vutility

Customer Service, Sales & Business Development
sandy, ut, usa
Posted 6+ months ago
Sandy

Sales Support Engineer

Submit the form below if you're interested in working with us!

Job Responsibilities

Founded in 2016, Vutility is a rapidly expanding and award-winning startup focused on transforming energy management, submetering, ESG, and sustainability solutions for a wide range of commercial and industrial applications through a leading-edge portfolio of proprietary IoT and cloud technologies. This is an exciting opportunity to join a dynamic, fast-growing team and see immediate impacts from your contributions as you help shape our growth strategy and expand key relationships. We are searching for a sales support engineer to provide highly relevant technical support to a large group of customers and partners. This job determines, monitors, and provides solutions to the challenges clients face.This Sales support engineers will often deal with integrating our solutions and products with other partners solutions and feedback.

  • Assisting customers with account setup and application installations
  • Ensuring optimal application functionality by configuring networks
  • Troubleshooting IT issues by asking customers targeted questions
  • Providing customer with step-by-step guidance to resolve technical problems

Skills

  • Exceptional customer focus and ability to work under pressure
  • Ability to maintain awareness of and seek to meet the needs and wants of the customer, without bring prompted
  • Must be a self-starter and work well without supervision
  • Strong verbal, written, presentation and interpersonal communication skills
  • Excellent organizational skills and the ability to handle multiple projects simultaneously
  • Proficient computer skills including MS Office applications (Outlook, Word, Excel) along with our 2 user applications (ReVU and InVU)
  • Proven track record of being able to coordinate with multiple parties and teams across multiple projects simultaneously

Benefits

  • Health Savings Account (HSA)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance 
  • 401(K)
  • PTO
  • Parental Leave
  • Onsite Gym

Qualifications

  • Bachelors (preferred)
  • US work authorized (Required)
  • Understanding and experience working in sales and support
  • Ability to develop and implement processes